Verizon Wireless Prepaid Customer Agreement

The best way to get Verizon customer service is to call directly. There is simply no substitute for conversation with a real person (although they must first wade through a few automated menus). Here`s a look at all the customer service numbers you need. You are roaming when your wireless device connects to a network outside your coverage area or connects to another network operator`s network, which can happen even within your coverage area. There may be higher rates or additional charges (including long-distance charges, tolls or calls that do not make a connection) and your data service may be limited or slowed down while roaming. Thanks for the election of Verizon. In this customer agreement ("Agreement"), you will find important information about your wireless service, including: Verizon`s customer service is not the best in the telecommunications industry, but it is one step ahead of some, such as Xfinity customer service.1 You and Verizon both agree to limit claims against each other solely to direct damage. This means that none of us will claim indirect, special, consecutive damages, incidental damages, triple or punitive damages. Unauthorized damage includes, for example, damage resulting from a service failure or device, unauthorized access or a change in your account or device, or the use of your account or device by others to authenticate, access a third-party account, or make changes.

For example, a financial or cryptocurrency account, including changing passwords or transferring or paying funds. This limitation and waiver apply independently of the theory of liability. It also applies if you claim a right against one of our suppliers, as long as we would be required to compensate the supplier for the claim. You agree that we are not responsible for the problems caused by you or others, or by any act of God. You also agree that we are not responsible for missing or deleted messages or other messages, nor are we responsible for information (such as images) that is lost or deleted when we work on your device. If another mobile operator is involved in a problem (z.B while you are roaming), you also accept all liability restrictions it imposes. If you are a prepaid customer and we send you messages, they will be immediately considered received if we send them to your wireless device or an email you have given us, or if we publish them as a precall notification about your service, or after three days if we send them to the most up-to-date address we have for you. If you need to send us messages, please send them to the prepaid customer service address at If you are a Postpay customer, you may be entitled to a discount if you are and stay connected to an organization that has an agreement with us. If your discount is not made through a national discount program, we may occasionally share with your organization certain information about your service (including your name, wireless phone number and total monthly fee) to ensure that you are still eligible. We may adjust or remove your discount in accordance with your organization`s agreement with us and remove your discount if your right to participate expires or your contract term expires.

In any case, this will not have a major negative effect on you. Potential customers (and existing customers who are tired of waiting) may wonder: How does Verizon`s customer service compare to other businesses? Your supplier terms and conditions are an integral part of this contract. Your plan includes your monthly allowances and functions where you can use them (your "coverage area") and your monthly and fee fees.